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What our customers
are saying:
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President, Target Direct Marketing
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“They were very competent, easy to get along with, reasonably priced and hit their
deadlines on time. We finished a number of major projects and could not have been
where we are today without them.
I would absolutely hire them again. You can depend on them to get the job done.”
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In the News:
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Kini Shah CEO of AppMix explains challenges
CIO’s face in a report by – Aberdeen Group
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AppMix has deployed a portal application for the help desk that provides
centralized ticket management. A knowledge management system also helps resolve
simple support questions early. Because tech support is deployed within an integrated
portal, IT technicians do not need to move between applications to help the user.
Shah believes that sustainable support begins with a sustainable staff. "Keeping
operators happy and retaining your support staff longer can help supportability"
Read More…
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